Privacy Policy

Last updated: 9/21/2025

1. Information We Collect

We collect information you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Company information
  • Project requirements and communications
  • Payment and billing information
  • Any other information you choose to provide

2. Analytics and Tracking

We use Google Analytics to understand how visitors interact with our website. This service collects information such as:

  • Pages visited and time spent on each page
  • Browser type and operating system
  • Referring website addresses
  • Geographic location (country/city level)
  • Device information

This information is collected through cookies and similar tracking technologies. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

3. Lead Form Submissions

When you submit a lead form or contact us through our website:

  • Your information is securely transmitted via SendGrid
  • We store your contact details to respond to your inquiry
  • We may follow up with relevant information about our services
  • Your information is never sold to third parties

4. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Communicate with you about projects and services
  • Process payments and send invoices
  • Respond to your comments and questions
  • Send marketing communications (with your consent)
  • Comply with legal obligations

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With your consent
  • With service providers who assist in our operations (e.g., payment processors, email services)
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, privacy, safety, or property

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Request a copy of your data

9. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Runtime Agency
Las Vegas, Nevada
Phone: +1 (702) 900-0265