RUNTIME/
ACCESSIBILITY

ACCESSIBILITY STATEMENT

Last Updated: February 10, 2026

Our Commitment

Runtime Agency is committed to ensuring that our website and services are accessible to all people, including individuals with disabilities. We strive to provide a positive experience for all users and are continuously working to improve the accessibility and usability of our website in accordance with relevant standards and guidelines.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines were developed by the World Wide Web Consortium (W3C) and provide a shared standard for web content accessibility. Our efforts include:

  • Perceivable: Providing text alternatives for non-text content, ensuring content is adaptable and distinguishable with sufficient color contrast.
  • Operable: Making all functionality available via keyboard, providing users enough time to read and interact with content, and ensuring navigable page structure.
  • Understandable: Making text readable and predictable, and helping users avoid and correct mistakes through clear form labels and error messages.
  • Robust: Maximizing compatibility with current and future assistive technologies by using semantic HTML and following web standards.

Measures We Take

To improve accessibility, Runtime Agency takes the following measures:

  • Semantic HTML markup for proper document structure and navigation
  • Descriptive alt text for images and meaningful link text
  • Sufficient color contrast ratios between text and background elements
  • Keyboard navigation support throughout the site
  • Responsive design that adapts to different screen sizes and zoom levels
  • Clear and consistent navigation patterns
  • Form labels and error messages that are programmatically associated with their controls
  • Ongoing review and testing of our website for accessibility issues

Known Limitations

While we strive for comprehensive accessibility, some areas of our site may have limitations:

  • Some animations may not be fully compatible with all assistive technologies. We support the prefers-reduced-motion media query where possible.
  • Third-party content or integrations (such as embedded videos or external tools) may not fully meet accessibility standards.
  • Older PDF documents may not be fully accessible. Contact us for an accessible alternative.

We are actively working to identify and address these limitations. If you encounter any barriers, we encourage you to contact us so we can assist you.

Compatibility with Assistive Technology

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (VoiceOver, NVDA, JAWS)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, have suggestions for improvement, or need content in an alternative format, please contact us through any of the following methods:

Phone

(702) 900-0265

Mon-Fri, 9am-5pm PT

Email

hello@runtimeagency.com

We respond within 1 business day

Send Us a Message

Use this form to report accessibility issues or request assistance.

Response Time

We aim to respond to accessibility feedback within 2 business days. If the issue requires a technical fix, we will provide an estimated timeline for resolution and, where possible, offer an alternative means of accessing the information or functionality in the interim.

Applicable Laws and Standards

This accessibility statement and our efforts are informed by the following standards and regulations: the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA published by the World Wide Web Consortium (W3C). We are committed to ongoing compliance and continual improvement.